Can I buy a car park ticket?
Union Saint-Gilloise has no car parks for sale for its home matches.
The only parking spaces available are through various partnerships and are accessible only to holders of Business Silver and Gold tickets.
I have a company. How do I buy tickets?
To create a company account, send an e-mail to ticketing@rusg.be with your company details (name, address, VAT, associated e-mail address).
Once your account has been validated, you will be able to purchase tickets in your company's name according to the current sales conditions for the match you wish to attend (maximum number of tickets, etc). Please note that you will need to personalise your tickets in accordance with football law.
How do I get my invoice?
At the end of your online purchase, you will receive a confirmation email. You will be able to access the invoice you requested during your purchase via the ‘transaction details’ button in this email.
How can I obtain an invoice for my purchase?
When you buy online, you can create your own invoice (tick the box corresponding to an invoice request). This is the recommended method for obtaining an invoice.
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I'd like to buy in my company's name. How do I do that?
Send your request to ticketing@rusg.be with your company details and an e-mail address to link to the creation of your account.
Our ticketing department will take care of creating a professional account for you, via which you will be able to purchase ticketing products.
Please note, however, that you will need to personalise your tickets for each match (subscriptions and/or tickets).
What are the online payment methods?
When you buy online, you can pay by several methods, including Bancontact, Mastercard, Visa, etc.
I've received a ‘closed link’. How do I pay?
If you have received a ‘Closed link’, please follow the instructions in our tutorial to complete the purchase.
I've added a friend, but it's marked ‘pending’. What should I do now?
Your friend must log on to the online ticketing service and then go to ‘my account’ and at the bottom validate your request by clicking on the small ‘v’.
How do I transfer my ticket to a friend?
You can give your seat to a friend or relative using our ‘Pass ticket’ solution.
How do I use my voucher?
If you have received a voucher as a result of a commercial action or the resale of a season ticket, consult our tutorial to find out how to use a voucher.
Ticketing vouchers are only applicable to ticketing products. They cannot be used/exchanged for food, drinks or merchandising.