Union is looking for a Supporter Liaison Officer (SLO)

Responsibilities 

• Develop an in-depth understanding of our supporters: who they are, what drives them, and what their needs and expectations are.
   
• Build a strong and lasting relationship of trust between the club and its supporters.
   
• Organize regular meetings with supporters’ clubs. 
   
• Maintain direct and regular contact with the club’s CEO. 
   
• Ensure smooth collaboration and communication with the club’s various operational and commercial departments, especially on matchdays. 
   
• Stay informed about supporters’ concerns and take an active role in addressing them. 
   
• Provide supporters with accurate and timely information about home and away matches (league, Belgian Cup, and European competitions) and respond to their questions. 
   
• Be present on matchdays and actively engage with supporters across different locations. 
   
• Ensure open and transparent communication with supporters, including during periods of tension or dissatisfaction. 
   
• Maintain contact with other SLOs in Belgium and with European opponents. 
   
• Participate in training sessions organized by relevant football and administrative bodies, such as the UEFA and the RBFA. 
   
• Contribute to and help structure supporter initiatives, including those related to the new stadium project and social initiatives. 

Profile 

• You are bilingual (spoken and written) and also have a good command of English; 
   
• You have a strong interest in football and a clear affinity with our club; 
   
• You are a strong and professional communicator; 
   
• You are well organized and able to manage priorities effectively. 

Offer